DATA PROCESSING AGREEMENT
I-Data Processing Agreement, ngokufunda okucacile.
v1.2.1 · Effective from publication date
Ibhaliwe ukuze i-DPO yakho ingayivuma ngokuhlala kanye. Wonke umgomo, umcubunguli omncane, nesivikelo kubhaliwe ngokugcwele. I-PDF esayiniwe iphethe okuqukethwe okufanayo.
UBUBANZI & IZINDIMA
Ubani owenza ini, ngedatha kabani.
Ngaphansi kwale DPA, iKhasimende lingumlawuli wedatha futhi i-Sageio isebenza njengomcubunguli egameni leKhasimende. I-Sageio icubungula idatha yomuntu siqu kuphela ukuze ilethe izinsiza ezikontilekiwe — ukuhumusha imihlangano kwesikhathi sangempela, ukubhala umbhalo, nokufinyeza — futhi kuphela ngaphansi kwemiyalo ebhaliwe yeKhasimende. Le DPA iyingxenye yesivumelwano sokubhalisa phakathi kwe-Sageio neKhasimende; uma kunengxabano, i-DPA inqoba ezindabeni zokucubungula idatha yomuntu siqu. Isebenza kuyo yonke imisebenzi yokucubungula eyenziwa maqondana nenkundla ye-Sageio.
IDATHA ECUBUNGULIWE
Esikucubungulayo, nokuthi kungani singacubungula.
| Umkhakha wedatha | Inhloso yokucubungula | Isisekelo somthetho (GDPR Art. 6) | Ukugcinwa |
|---|---|---|---|
| Umsindo womhlangano | Ukuguqulwa kwenkulumo kube umbhalo nokuhumusha ngesikhathi somhlangano. | Art. 6(1)(b) — ukufezekiswa kwenkontileka. | Ugelezisa ukuze kubhalwe umbhalo obukhoma futhi ucutshungulwe enkumbulweni kuphela; awulokothi ubhalwe esitoreji. Awusetshenziswa ukuqeqesha amamodeli. |
| Imibhalo yomhlangano & izinguqulo | Ukugcinwa nokutholwa amalungu endawo yokusebenzela yeKhasimende. | Art. 6(1)(b) — ukufezekiswa kwenkontileka. | Igcinwa kuze kususwe yiKhasimende noma uma i-akhawunti isuswa. |
| Izifinyezo & izinto okumele zenziwe | Imiphumela yomhlangano ekhiqizwe yi-AI esuselwa kumbhalo. | Art. 6(1)(b) — ukufezekiswa kwenkontileka. | Ilandela ukugcinwa kombhalo. |
| Izikhombi ze-akhawunti (igama, imeyili, indima) | Ukuqinisekiswa, ukufinyelela endaweni yokusebenzela, nokulogwa kokuhlola. | Art. 6(1)(b) — ukufezekiswa kwenkontileka. | Ubude be-akhawunti kuphela izinsuku ezingu-30 ngemva kokuvalwa. |
| Imethadatha yendawo yokusebenzela & yokusetshenziswa | Ukusebenza kwesevisi, ukubuyekezwa kokukhokhisa, nokuvimbela ukuhlukumeza. | Art. 6(1)(b) ne-Art. 6(1)(f) — intshisekelo esemthethweni ekuthembekeni kwesevisi. | Izinyanga ezingu-12 kusukela ekudalweni. |
| Amalogi okuhlola | Ukuhlola ukuphepha nokubuyekezwa kokufinyelela kweKhasimende. | Art. 6(1)(f) — intshisekelo esemthethweni ekuphepheni. | Izinyanga ezingu-12 kusukela ekudalweni. |
| Izikhombi zokukhokhisa | Ukuphathwa kokubhalisa. Idatha yekhadi lokukhokha icubungulwa yi-LemonSqueezy njenge-Merchant of Record futhi ayigcinwa yi-Sageio. | Art. 6(1)(b) — ukufezekiswa kwenkontileka. | Ubude be-akhawunti kuphela iminyaka eyisikhombisa yamarekhodi entela. |
ABACUBUNGULI ABANCANE
Iketango eligcwele lokulondoloza.
| Umcubunguli omncane | Inhloso | Indawo yokucubungula |
|---|---|---|
| Amazon Web Services | Ukugcinwa kwe-cloud, ukugcinwa kwezinto, ukulawulwa kokhiye bokubethela. | Isifunda esikhethwe yiKhasimende (okuzenzakalelayo: Singapore, Asia-Pacific). I-EU ne-US ezinhlelweni ze-Enterprise. |
| Neon | Idathabhezi ye-PostgreSQL elawulwayo yedatha ye-application. | Isifunda esifaniswe nesifunda esiyinhloko se-AWS seKhasimende. |
| Vercel | Ukugcinwa kwesayithi yokumaketha ne-application yewebhu ebhekene namakhasimende. | Inethiwekhi yomhlaba wonke. Umsuka: isifunda esikhethwe yikhasimende. |
| Clerk | Ukuqinisekiswa, single sign-on, nokuphathwa kobunikazi. | United States. |
| Deepgram | Ukuguqulwa kwenkulumo kube umbhalo womsindo womhlangano. | United States. |
| OpenAI | Ukuguqulwa kwenkulumo kube umbhalo kwesikhathi sangempela komsindo womhlangano (injini ezenzakalelayo yezindawo zokusebenzela ezintsha) nokubhalwa kwamafayela omsindo alayishiwe. | United States. |
| DeepL | Ukuhumusha kwezingxenye zombhalo zesikhashana nokuhumusha kokugcina kwezilimi ezikhethiwe okuqondiwe. | Germany (EU). |
| Google (Gemini API) | Ukucwengisiswa kokuhumusha kwezingxenye zombhalo eziqediwe; izifinyezo ezikhiqizwe yi-AI nezinto okumele zenziwe. | United States. Data not used to train Google models per paid-tier Gemini API terms. |
| Resend | Ukulethwa kwemeyili yokuthengiselana (izaziso ze-akhawunti nezesevisi; imeyili yesifinyezo somhlangano ethunyelwa ngesicelo somsebenzisi). | United States. |
Lemon Squeezy (a Stripe company) is not a sub-processor: as Merchant of Record it determines its own purposes for payment, tax, and invoicing, and acts as an independent data controller under its own privacy policy.
Plausible (cookieless website analytics) operates only on our marketing site and does not process platform personal data under this DPA; it is disclosed in the Privacy Policy.
IZIBOPHEZELO ZOMCUBUNGULI
I-Article 28, ibhalwe enkontilekeni.
These commitments form part of the DPA. The English text is the authoritative version; localized translations will follow the signed-off text.
- Izinguquko zomcubunguli omncane
- Sageio maintains the current sub-processor list at sageio.net/subprocessors. Sageio will give Customer at least 30 days' notice (by email or in-app notice) before adding or replacing a sub-processor. Customer may object on reasonable data-protection grounds within the notice period; if the parties cannot resolve the objection, Customer may terminate the affected services and receive a pro-rata refund of prepaid fees for the unused period. Sageio imposes data-protection obligations equivalent to this DPA on each sub-processor and remains liable for their performance.
- Isaziso sokwephulwa kwedatha yomuntu siqu
- Sageio will notify Customer without undue delay, and in any event within 24 hours of confirming a personal-data breach affecting Customer personal data, and will provide the information reasonably required for Customer's obligations under Articles 33–34 GDPR, with updates as the investigation proceeds.
- Ukususwa nokubuyiselwa
- Upon termination or expiry of the services, Sageio will, at Customer's choice, delete or return all Customer personal data within 30 days, and delete remaining copies, except where applicable law requires retention. Personal data in encrypted backups is purged on the standard 30-day backup rotation cycle.
- Usizo nokuhlolwa
- Taking into account the nature of the processing, Sageio will assist Customer with appropriate technical and organizational measures in responding to data-subject requests, and with Customer's obligations under Articles 32–36 GDPR, including data-protection impact assessments and prior consultations. Sageio will make available information reasonably necessary to demonstrate compliance with Article 28 — including summaries of penetration tests and, when available, audit reports — and will allow audits, including inspections, by Customer or its mandated auditor, no more than once per twelve months, on 30 days' notice, at Customer's expense and subject to confidentiality.
- Ubumfihlo nemiyalo
- Sageio ensures that persons authorized to process personal data are committed to confidentiality. Sageio will inform Customer without undue delay if, in its opinion, an instruction infringes applicable data-protection law.
- Iziqiniseko zeKhasimende
- Customer warrants that it has established a lawful basis for the processing it instructs under this DPA, including any notices to and consents from meeting participants required by applicable law and — where meeting content incidentally contains special categories of personal data — a condition under Article 9(2) GDPR. Sageio does not use meeting content to identify any person by voice and creates no biometric templates.
- Isikhathi, umthetho olawulayo, nesibopho
- This DPA takes effect with, and lasts for the duration of, the Subscription Agreement; it is governed by the same law, and the limitations of liability in the Terms of Service apply to it, except where mandatory data-protection law provides otherwise.
IZINYATHELO ZOKUPHEPHA
Ubunjiniyela buhlangana nesibophezelo.
I-Sageio isebenzisa izinyathelo zobuchwepheshe nezenhlangano ezifanele ingozi yokucubungula, kufaka phakathi ukubethela ngesikhathi sokuhamba (TLS 1.3) nasekuphumuleni (AES-256-GCM), ukulawulwa kokufinyelela okususelwa endimeni, ukulogwa kokuhlola, ukuhlolwa kokungena okuvamile, nenqubo yokuphendula kwesigameko ebhaliwe. Ukufinyelela kwemikhiqizo kudinga isizathu sebhizinisi esicacile, sinemingcele yesikhathi, futhi silogiwe. Ikhathalogi egcwele yezinyathelo, kufaka phakathi isimo samanje sohlelo lokuhambisana, ishicilelwe ekhasini Lokuphepha futhi ibuyekezwa njengoba uhlelo luthuthuka.
UKUDLULISELWA KWAMAZWE
Idatha ewela imingcele, ehanjiswe ngokomthetho.
Lapho idatha yomuntu siqu idluliselwa ngaphandle kwe-European Economic Area, i-United Kingdom, noma ezinye izindawo ezinemikhawulo elinganayo, i-Sageio ithembela kuma-Standard Contractual Clauses e-European Commission (Module Two: Controller-to-Processor) futhi, lapho kufaneleka, ku-UK International Data Transfer Addendum. Ekudluliselweni ezindaweni ezimbozwe yisinqumo sokwanela, i-Sageio ithembela kuleso sinqumo. Abacubunguli abancane baboshelwe ezibophezelweni ezilinganayo ngokwehla kwenkontileka. Ukuhlolwa komthelela wokudluliselwa kwenziwa kumcubunguli omncane ngamunye ocubungula idatha yomuntu siqu ngaphandle kombuso womthumeli wedatha.
The SCCs (Module Two: Controller-to-Processor) and the UK International Data Transfer Addendum are incorporated into this DPA by reference. Annex I (parties; description of processing) is constituted by the parties' details and the "Data processed" table above, which may incidentally include special categories of data contained in meeting content; Annex II (technical and organizational measures) by the "Security measures" section; Annex III (authorized sub-processors) by the "Sub-processors" table. In case of conflict, the SCCs prevail.
AMALUNGELO EZIHLOKO ZEDATHA
Amalungelo abasebenzisi bakho, izibophezelo zethu.
- Ilungelo lokufinyelela — ukuqinisekiswa nekhophi yedatha yomuntu siqu ecubunguliwe.
- Ilungelo lokulungiswa — ukulungiswa kwedatha engalungile noma engaphelele.
- Ilungelo lokususwa — ukususwa phakathi nezinsuku ezingu-30 zesicelo esivumelekile, ngaphansi kwezimfuneko zokugcina ezisemthethweni.
- Ilungelo lokukhawulela — ukukhawulelwa kokucubungula ezimweni ezichaziwe.
- Ilungelo lokuphathwa kwedatha — ukukhipha ngefomethi ehleliwe, efundeka ngomshini.
- Ilungelo lokuphikisa — kufaka phakathi ukucubungula okususelwa entshisekelweni esemthethweni.
- Ilungelo lokufaka isikhalazo kunkampani ebhekele ukunaka efanele.
XHUMANA
Abantu bangempela, amabhokisi emeyili aqanjiwe.
- Privacy: privacy@sageio.net
- Security: security@sageio.net
Sageio is operated by 好客網路股份有限公司 (Unified Business No. 29041135), a company registered in Taiwan. Registered address: No. 205, Hulin Street, Xinyi District, Taipei City, Taiwan (臺北市信義區虎林街205號). Privacy contact: privacy@sageio.net.
Umlando wenguqulo
- v1.2.1June 14, 2026Gemini paid-tier confirmation completed (interim note removed); sub-processor commitment now points to the live /subprocessors page; Traditional Chinese translation of the processor commitments and SCC incorporation added.
- v1.2June 13, 2026Sub-processor table correction: OpenAI added (real-time speech-to-text, default engine for new workspaces); DeepL purpose extended to final translation for selected languages; Resend purpose includes meeting-summary emails; Gemini terms basis corrected to paid-tier API (confirmation in progress). Configurable-retention-window statements removed to match current system behavior.
- v1.1June 13, 2026Article 28 processor commitments added; sub-processor table expanded (DeepL, Resend); retention entries corrected to match system behavior; SCCs and UK Addendum incorporated with Annex mapping.
- v1.0Effective from publicationInitial publication.